Please note that this page is only an example of terms and conditions and should not be relied on as a complete statement of the law. To understand your rights and obligations fully, study the relevant law or consult a solicitor.
All prices are in Australian dollars and include GST at the appropriate rate. Delivery charges are not included in the prices quoted. We accept payment by most major credit and debit cards. Payment is taken once we have established that we can fulfil your order, checked details and stock availability and despatched your goods. We do not charge your credit or debit card until we dispatch your order.
We only deliver within Australia and New Zealand. We aim to deliver within 3 working days.
The delivery costs for Australia and New Zealand are as follows: $FREE per order
All items offered on our website are subject to availability. To purchase any of the items on our Web Site, click the "Add to Basket" button shown on each product page. When you place an order to purchase a product by clicking the button "Order Now", we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've accepted your order or dispatched the product to you. The contract will be filed. For safety reasons your order’s data are not accessible via internet. We keep these data in confidence according to our privacy policy.
You have the right to cancel your order within seven working days of delivery (starting the day after you receive the goods) and return them for a full refund. Should you cancel the contract we will then refund you the price you have paid for the goods. It is your responsibility to give notice of your wish to cancel within this cancellation period by email, fax or letter. You are under a duty to take reasonable care of the goods. The goods must be returned in saleable condition at your expense and we would recommend for your own protection that you use a recorded delivery service. Should you order, details of this right will be sent to you with your confirmatory e-mail.
We would respectfully request that you always retain your receipt or despatch note as proof of purchase for any warranty claim. We regret that no warranty claim can be considered without proof of purchase.
Any enquiries regarding the goods or services supplied should be made to the owners of h2d.com.au, James Joseph and Lorraine Foley, 45 Boongala Terrace, Maroochydore, QLD 4558 Australia. Tel: 07 53096109/0407965613
You can e-mail, write, or telephone us with your enquiry.
H2D Australia do not send unsolicited e-mails, marketing materials or disclose customer information to third parties.
When an order is placed H2D Australia need to obtain certain information, such as delivery address, e-mail address, contact telephone number, etc. This allows H2D Australia to process your order quickly and efficiently and also to contact the customer should there be any problems.
In accordance with the The Privacy Act, H2D Australia follow strict security procedures in the storage and disclosure of information that customers have provided. Our security procedures mean that we may request proof of identity before we are able to disclose any information to you. By using this website, you consent to the collection and use of this information by H2D Australia.
These Terms and Conditions do not affect any of your statutory rights.
We deliver throughout Australia and New Zealand
